Contact Orqestra

Orqestra is an independent product by a small distributed team. We run support in plain conversation — no ticket portals. The fastest way to reach a human who works on the product is Telegram; we answer every message.

Product support and trial

Telegram bot (fastest): Orqestra bot — start a trial, ask about features, billing via Telegram Stars, or report a bug.
Email: checkra1neth@gmail.com — for privacy requests, billing disputes, or anything you prefer in writing.

When writing to us, include your Telegram username or account ID, which tool you were using (Generator, Parser, Plan, Commenting jobs), and what happened. Screenshots help us fix things faster.

Response times

We typically reply within one business day. Support is available in English and Ukrainian. Urgent access or session issues are best sent through the bot so they land with whoever is on duty.

Privacy requests

Access, correction, or deletion of your data: email checkra1neth@gmail.com. You can also disconnect your Threads account in the mini app or remove the Orqestra Session Import browser extension at any time. Details: Privacy policy.

Press, partnerships, integrations

Pitch us at the email above with "partnership" in the subject. We are deliberately Threads-only for now and evaluate integrations that keep the workflow inside Telegram.